Difference between order number and invoice number

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

When the e-mails are sent only order numbers are used. What is the involve number used for?
It only shows in the backend of the order overview..

Regards.

Thanks, I get the difference. But where is the invoice number shown? The customer doesn't receive an invoice, only an e-mail with the order number and no invoice number.... How do I generate an invoice?

Hi,

The invoice can be found via the "user control panel" hikashop menu type > Orders in the frontend.

If you want to join an invoice as pdf file in the email, that can interest you:
hikashop.com/component/hikashop/product/cid-18.html

Thanks for the answer Xavier!

If I get you right, the invoice can only be sent as PDF invoice and the extra PDF plugin is needed to do so?
The invoice number has no further use if this plugin isn't used?

Hi,

The invoice can be sent via email thanks to this plugin, or can be found via the "user control panel" hikashop menu type > Orders in the frontend.
So you can too create a user control panel menu, then when the customer is in this menu, he can click on "orders" to see his orders and then click on one of them and have the availability to print the invoice thanks to the buttons presents on this page.

Ahhh okay,

All clear now! Thank you!

Hello,

I have been trying to get the order_id + the invoice_id to be the same as you suggested in this thread. There still appears to be an issue, the invoice id drops the letters and just gives the numerals - please see below the returned values for each.

Order number F1G21
Invoice Number 121

how can I make certain they are exactly the same - pleas advise.

Thank you!

great thank you.
i understand my mistake... thought just adding {order_id} to the invoice setting would copy whatever the order id was even if it was set to {automatic_code}... i.e. it would copy the {automatic_code} from the order to the invoice.
i have set order_id to both and now it works.
thank you.