Email template customisation clarifications

-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5

Hi,
I know that templates are in media/com_hikashop/mail/XXXXX.html.php but when I make a change, nothing appears.

When an order is created, customer and admin, are notified with a nice HTML mail.

1. I tried to add my site logo with no success
2. some messages don't seems to be completed with variables
   ex: the string HI_CUSTOMER="Bonjour %s," generates only Bonjour , without the name
   Same with order reference

1. Can you help me to always generate HTML mails for all purposes
2. Can you tell me where to template and how to display customers informations.

Thanks Jerome for your reply.
I was focusing on order_creation_notification.html.php when looking mails sent to Admin...
This one is for customer and I saw order_admin_notification.html.php ... for admin
I modified the order image with my Logo : OK

The problem is now that strings like HI_CUSTOMER are only correct in customer mail, but not in admin mail.
The difference is :
- admin :
'HI_CUSTOMER' => JText::sprintf('HI_CUSTOMER', @$mail->to_name),

- customer :
$customer_name = @$customer->name;
if(empty($customer_name)) $customer_name = @$data->cart->billing_address->address_firstname;
'HI_CUSTOMER' => JText::sprintf('HI_CUSTOMER', $customer_name),

Do you think it's an harmonisation needed in Hikasop ?

OK for payment, but it would be fine to also have a nice email, like for the order !
Is it difficult to implement, as you already have the code ?
When do you think to implement it ?

Regards

Hi,

It's normal that the text is different from the emails. One is for the customer, so we set the customer name, the other one is for the admin, so we will not set the customer name. So the code is different.

But if you want to have the the customer name in this email, you can edit it and take the customers details.
You can edit the emails via the menu System > Emails for business edition, or in the folder media/mail of hikashop.