Emails to admin not showing Product Code

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10 years 6 months ago #154752

Hikashop 2.3 business
Joomla 3


Hi,
my customer is complaining that email he receives do not have the product codes on, (probably same to the customer as well).

I have looked in the email templates but there are 3 different types for each(preload,text and html) and I cannot figure out what I am supposed to change on which email template.

Can I have some guidance as to which email gets sent to admin and what I change to get the product code to change

Thanks

Tony

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  • MODERATOR
10 years 6 months ago #154806

Hi,

You need to edit the HTML area of the order admin notification.
There, you should see that line:

{LINEVAR:PRODUCT_NAME}<!--{IF:ORDER_PRODUCT_CODE}--> {LINEVAR:PRODUCT_CODE}<!--{ENDIF:ORDER_PRODUCT_CODE}-->

Change it to:
{LINEVAR:PRODUCT_NAME} {LINEVAR:PRODUCT_CODE}
And you should get the products code.
Same with the other email notifications.

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