Item deleted from order

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10 years 4 months ago #164296

Hi!

Vendors/admins has the option to modify the order. As now we only have the option to update the full order's status, and not from ordered item to item (this feature later would be great), we have the only option to delete the "unnecessary" items from the order list.

Could we achieve somehow to notify the user who ordered, which items have been deleted exactly? Ok, user can be notified with a status update email, including the new ordered items list, but it's not 100% percent that he will notify that some of his ordered items are removed from the order list.

Thanks for your advices, help and long patience again!

PePe

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  • MODERATOR
10 years 4 months ago #164305

Hi,

Vendors can't edit the orders, just edit the order status.

Once you edited the order (using backend or front-end main store access), you can send an email using the email button.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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