Change cauntry on order problem. PopUp works blank

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10 years 4 months ago #164647

-- url of the page with the problem -- : photostore.andreasuriani.com
-- HikaShop version -- : Business
-- Joomla version -- : 3

Hi All,
i've this problem:

After registration, when u try to do an order and input your billing address (Italy is default), when i change country, it show a blank page with dropdown menu and nothing else! The order dosn't proceed!

It's a very big problem!!!
Why this?

Look video attach

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10 years 4 months ago #164702

Hi,

This looks like a fatal error.

Please turn on the error reporting option of the Joomla configuration and try again. You should get an error instead of a blank page explaingin what's going on. That will help us understand what's going on and tell you what to do.

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10 years 4 months ago #164727

Hi Nicolas,
i'm not very expert at all.... Can i give you usr and psw for my backend?
Where can i send it?

Thanks

Andrea

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10 years 4 months ago #164729

Hi,

Please use our contact form for that:
www.hikashop.com/contact-us.html

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10 years 4 months ago #164747

Sent it.

Thanks

Andrea

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10 years 4 months ago #164768

Hi,

I'm able to change the country field without issue on your checkout:
take.ms/zdrqD
So I'm not able to reproduce the problem.

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10 years 4 months ago #164815

Strange; maybe did u changed something?

By the way, now it seems works correctly.

Thanks for now
Andrea

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10 years 4 months ago #164817

I didn't change anything on your website

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