I can;t see order numbers .

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10 years 1 month ago #174409

-- url of the page with the problem -- : www.nfornails.eu
-- HikaShop version -- : HikaShop Essential: 2.3.3
-- Joomla version -- : Joomla! 3.3.1
-- Error-message(debug-mod must be tuned on) -- : I can;t see order numbers .




As the image show the order number work perfect till E9C4 order. Without that number I can;t see the order itself , only at my mail as it is created.

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10 years 1 month ago #174410

Hi,

Please update Falang. The version you got have a problem.
See : www.hikashop.com/forum/install-update/87...3-urgent.html#173554
(Or other thread which talk about a "order number" problem during the last two weeks).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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10 years 1 month ago #174594

Thank you Jerome and Stephani from Falang. The update fix my problem.

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10 years 1 month ago #174622

There is any other problem going on because I am not receiving notification mail when an order is placed at my site.
Thank you.

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10 years 1 month ago #174634

It's OK. Maybe smth wrong with mail services or lag. Notification mail arrived 20 min later.

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10 years 1 month ago #174941

I had smae problem, and it's fixed now with update of Falang.

But I can't see ordernumber/invoicenumbers yet from the ones that where effected. How can I solve that?

I'll keep on trying!
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Last edit: 10 years 1 month ago by gasoline.

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10 years 1 month ago #174949

How it is fixed when you cant see order code numbers?? Update again Falang module. If doesn't work contact Falang. Did you try to test a new order?. Because the old empty field is not gonna fill up with the fix. Only effect new orders.

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10 years 1 month ago #174954

Hi,

In order to fill the missing order number, please see : www.hikashop.com/forum/install-update/87...ng-1-4-2.html#173692

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 246
  • Thank you received: 9
  • Hikashop Business Hikashop Essential
10 years 1 month ago #175042

Yes, already figured it out. Added them in the dbase by phpmyadmin.

I'll keep on trying!

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