Automatic Order Confirmation

-- HikaShop version -- : HikaShop Business: 2.3.3
-- Joomla version -- : Joomla! 3.3.6
-- PHP version -- : 5.4.23

Is there a way to configure HikaShop to automatically set the order status as confirmed rather than created?
I would like to do this, so that the points awarded through the purchase will be automatically updated in the user profile.
Btw, there will only be one payment option, by cash.
Awaiting advice.
Thanks!

Hi,

I guess that "default order status" option is what you're looking for.
www.hikashop.com/support/support/documen...nfig.html#main_order

Regards,

Thanks for the reply but it doesn't work.

I have set the System > Configuration > Main > Order > Default order status to "confirmed".
When I made a purchase, the order, under the Orders, Order status still comes in as "created".

Hi,

You can change the order status in the "cash" payment method settings, just set the order status to "confirmed".

I have added 2 payment options:
1. Bank Transfer: HikaShop bank transfer payment plugin
2. Check: HikaShop check payment plugin
When I use these 2 options, the order status is confirmed & the points are awarded accordingly.

However, when I use the 3rd payment option:
3. Cash option: HikaShop collect on delivery payment plugin
The order is confirmed, but the points are NOT awarded.

Any idea why this happening?

Hi,

Please provide a screenshot of your "cash" plugin configuration.
Even if you configured the default order status, it can be overriden by the payment method.

Otherwise, the goal of these manual payment methods is to let the administrator validate manually the order to confirm it.
If your goal is to give the points when the order is created, the best will be to change the configuration of the point system in order to give points when the order is created.

Regards,

I've attached 2 pics.
One of the Bank Transfer - works fine
The other is the Cash payment - does not add points after order is completed.

Hi,

Can you please update HikaShop with the latest release we made (2.3.4) ?
This release contains some modifications and I think that one modification for the plugin collectondelivery (for a standardization of the plugins) could help you.

Regards,