Automatic Order Confirmation

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10 years 1 month ago #174938

-- HikaShop version -- : HikaShop Business: 2.3.3
-- Joomla version -- : Joomla! 3.3.6
-- PHP version -- : 5.4.23

Is there a way to configure HikaShop to automatically set the order status as confirmed rather than created?
I would like to do this, so that the points awarded through the purchase will be automatically updated in the user profile.
Btw, there will only be one payment option, by cash.
Awaiting advice.
Thanks!

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10 years 1 month ago #174939

Hi,

I guess that "default order status" option is what you're looking for.
www.hikashop.com/support/support/documen...nfig.html#main_order

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #175057

Thanks for the reply but it doesn't work.

I have set the System > Configuration > Main > Order > Default order status to "confirmed".
When I made a purchase, the order, under the Orders, Order status still comes in as "created".

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10 years 1 month ago #175067

Hi,

You can change the order status in the "cash" payment method settings, just set the order status to "confirmed".

The following user(s) said Thank You: bumbies

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10 years 1 month ago #175457

I have added 2 payment options:
1. Bank Transfer: HikaShop bank transfer payment plugin
2. Check: HikaShop check payment plugin
When I use these 2 options, the order status is confirmed & the points are awarded accordingly.

However, when I use the 3rd payment option:
3. Cash option: HikaShop collect on delivery payment plugin
The order is confirmed, but the points are NOT awarded.

Any idea why this happening?

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10 years 1 month ago #175480

Hi,

Please provide a screenshot of your "cash" plugin configuration.
Even if you configured the default order status, it can be overriden by the payment method.

Otherwise, the goal of these manual payment methods is to let the administrator validate manually the order to confirm it.
If your goal is to give the points when the order is created, the best will be to change the configuration of the point system in order to give points when the order is created.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 1 month ago #176303

I've attached 2 pics.
One of the Bank Transfer - works fine
The other is the Cash payment - does not add points after order is completed.

Attachments:

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10 years 1 month ago #176345

Hi,

Can you please update HikaShop with the latest release we made (2.3.4) ?
This release contains some modifications and I think that one modification for the plugin collectondelivery (for a standardization of the plugins) could help you.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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