Track what products purchased by email address

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10 years 1 month ago #175638

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome

Can HikaShop keep track of what products each email address purchases, even if they do not have an account?

We are wanting to allow users to download their products without having to create accounts and just provide email addresses to purchase our downloadable products.

thank you!

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10 years 1 month ago #175703

Hello,

We are wanting to allow users to download their products without having to create accounts and just provide email addresses to purchase our downloadable products.

You'll should be able to do that, your customers will receive a download link through the "Order status notification" email.

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10 years 1 month ago #175728

We're more concerned on tracking orders via customer email.
Does HikaShop allow this reporting, or do we need to write SQL for it?

Thank you!

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10 years 1 month ago #175758

Hi,

It depends which kind of report and tracking you are talking about.
In the order listing, you can make a search on a lot of fields, including the customer.
When you see a customer in the backend, you also see his orders.

And HikaShop have a report system which allow you to create graphs and tables.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: solwebsolutions

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10 years 1 month ago #175907

I see what you mean.
Enter the email address in the filter, select all rows/checkboxes, then able to export to CSV.

Thank you!

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