order confirmation email notification

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10 years 1 month ago #175731

-- url of the page with the problem -- : fermentedginseng.com/products
-- HikaShop version -- : Business 2.3.2
-- Joomla version -- : 2.5.27
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome Version 38.0.2125.101

Is there an order confirmation email notification?
It appears that it is sending 1) an order creation notification which gives the details of the order MD12 and then 2) a payment notification from the payment plugin confirming payment, but not giving details of the order.
Is it possible to send the first notification email with the order details when the order is confirmed, rather than when first created? We have a order fulfillment firm filling our orders and we don't want them to get 2 emails. If they get the payment notification, it would not have the order details in it. So ideally, if the order confirmation email notification comes with full order details, that would be best.
In the setup, I see the Payment notifications email address as well as Order creation admin notifications email address. How can I set email addresses for Order confirmation admin notifications email address

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10 years 1 month ago #175755

Hi,

The solution will be to deactivate the order creation notification if you don't want them to receive it, and then modify the order status notification email via the menu System>Emails in order to CC it to them.
Here is a thread talking about that: www.hikashop.com/forum/4-how-to/23622-se...multiple-people.html

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