view your orders / order status translation

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10 years 1 month ago #175861

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6

Hello everybody!

I am facing one problem which i can't fix.
I was looking for the translation of the "order status".
The frontend-langue is german and everythins works fine but the status is still in english (created ...)

I also changed the whole english trans. file and everything was tranlated but the order status.

Where can i change it please :)

best regards!

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10 years 1 month ago #175908

Hi,

To translate the order status name, it's indeed in the language file that you have to do the modifications.
You should find the following entries:

CREATED="created"
PENDING="pending"
CONFIRMED="confirmed"
CANCELLED="cancelled"
REFUNDED="refunded"
SHIPPED="shipped"
ORDER_STATUS_CREATED="created"
ORDER_STATUS_PENDING="pending"
ORDER_STATUS_CONFIRMED="confirmed"
ORDER_STATUS_CANCELLED="cancelled"
ORDER_STATUS_REFUNDED="refunded"
ORDER_STATUS_SHIPPED="shipped"

These are to translate.

If you already done that, please enable the Joomla Debug language in the Joomla global configuration.
It will give more informations about translation issues.

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10 years 1 month ago #175971

Thank u for your answer.

Yes i even translated the english language file in german and everything changed, but the order status on the website.

I never worked with the language debug before. For what am i looking for?
It's enabled now.

Thank u :)

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10 years 1 month ago #175982

Hello,
If you have an error through you translation file, by activating the Joomla Debug language, the "**Joomla! Debug Console**" will help you to find from where your issue is coming.

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10 years 1 month ago #176150

Hello,

i can't find any errors.
But where does hikashop take the words like "created"?
I changed the english file into german but nothing changed.

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10 years 1 month ago #176415

Hi,

I am sorry but I don't understand your last question.
"created" is an order status name and it's also a translation key in the HikaShop language file.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 weeks ago #177951

Hi all,

I have a similiar problem, the language file is translated correctly but in the order email I get, the word "created" should be substituted with "erstellt":



Where can I change the settings for this ?

Many thanks
Torsten

Last edit: 10 years 3 weeks ago by TorstenL.

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10 years 3 weeks ago #177982

Hi,

Do you have edited the order statuses via the menu System > Order statuses ?

By default this order status should be translated by taking the value of the translation file.

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10 years 3 weeks ago #178080

Hi Xavier,

I searched the language file (System --> Languages -> German) for the keyword "created" but the entries I found are already translated.
Also tried it with the "Joomla language debugger".

Best regards
Torsten

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10 years 3 weeks ago #178133

Hi,

Please check via HikaShop > Configuration > Languages in the main part the value for the key CREATED.
Do you have translated the statuses via FaLang ? Maybe a mistake, added English in German file.

If you still don't find the solution, please give us an admin access to your website via private message, don't forget to give the url of that topic in the message.

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10 years 3 weeks ago #178256

Hi Xavier,

no, we´re using no translation services or programs on our site.
Will send you now the login details for our site.

Best regards
Torsten

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10 years 3 weeks ago #178282

Hi,

Would it be possible to know in which email you got the problem ?
Because it is possible that an HikaShop email have a missing translation for the creation of the subject.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 2 weeks ago #178527

I only get this in vendors mails, subject text is ok but this line
ORDER_STATUS_CHANGED_TO="The status of your order No. %s has been changed to %s."
(the last %s is always in English)

I think if you change joomla back-end language it will resolve your problem
In Joomla admin
go to - Language Manager: Installed Languages
Installed - Administrator make german Default for admin


Regards,

Last edit: 10 years 2 weeks ago by 888.

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10 years 2 weeks ago #178690

Hi,

I´ve checked the Joomla Backend Language, this is set to German.

Emails to the customer are looking o.k.



Only emails to the vendor do have this problem.

Thanks again
Torsten

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10 years 2 weeks ago #178700

Hi,

Which HikaMarket version are you using ?
We fixed some translation issue in the email in the last release (1.5.0).
If you still have some troubles with the latest one, please create a new thread in the HikaMarket forum section.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: TorstenL

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10 years 2 weeks ago #178724

Hi Jerome,

we have version 1.4.4 installed at the moment. Will download and install the new 1.5.0 now and try it again.

Best regards
Torsten

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10 years 2 weeks ago #178726

I have version 1.5 installed and it same

ORDER_STATUS_CHANGED_TO="The status of your order No. %s has been changed to %s."
(the last %s is always in English)

Emails to the customer are o.k.
Vendor emails have this problem.

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  • MODERATOR
10 years 2 weeks ago #178728

Hi,

If you still have some troubles with the latest one, please create a new thread in the HikaMarket forum section.


Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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10 years 2 weeks ago #178831

Working on my site, thanks again Jerome.

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