Order/Payment Sequence

  • Posts: 173
  • Thank you received: 4
10 years 3 weeks ago #177724

-- url of the page with the problem -- : salsashoes.com.au/
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5
-- Error-message(debug-mod must be tuned on) -- : N/A

Hi,
I would like to change the sequence of order on my website to be able to send the client an email about the date expected for delivery then give them the choice to proceed for payment or not (confirmed).
For example, a client purchase one product, I get notified, I check the estimated delivery time, send an email to client letting them know of the estimated time and giving also an option to proceed for payment to confirm their order.
I think it can be done but didn't want to fiddle with anything without checking first with more experience users.
:)

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
10 years 3 weeks ago #177746

Hi,

In that case, you want to remove the "payment" view from your checkout workflow option of the HikaShop configuration and turn on the "Payment of orders not paid immediately" option so that customers can purchase from their order listing.
Then, you want to customize the order notification email to add a link to their order listing for them to pay the order, and also the order creation notification to tell them that they'll get an email from you after you review their order or something like that. You can do that via the menu System>Emails.

The following user(s) said Thank You: kchahine

Please Log in or Create an account to join the conversation.

Time to create page: 0.050 seconds
Powered by Kunena Forum