Getting Admin emails but No emails to customers

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10 years 3 weeks ago #178159

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.1.1
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Firefox 33.0.2

As the admin I am getting the admin confirmation email when the order is placed, but the customer is not getting a order confirmation email. I have tested by Joomla email settings and I am able to send messages via joomla.

Here is a screen shot of my config.

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10 years 3 weeks ago #178165

Hi,

Does the email "order creation notification" is right published in your HikaShop emails ? (System > email)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 weeks ago #178359

I upgraded to Business so I now see the email config area.

Thanks

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