Attach pdf invoice error in backend

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10 years 5 days ago #180674

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5
-- Browser(s) name and version -- : google chrome 38.0.2125.122
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public_html/plugins/hikashop/attachinvoice/attachinvoice/_tcpdf_5.0.002/tcpdf.php on line 6767

Hi,

I have purchased the attach pdf invoice plugin and installed it on my site. I originally installed this on a dev version, no problems using it.
On the live site, different server I am now getting the following error displayed in the popup screen after I change a customer order to confirmed:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/tejune/public_html/plugins/hikashop/attachinvoice/attachinvoice/_tcpdf_5.0.002/tcpdf.php on line 6767

I have a php.ini file with memory allocation set to 128mb

Please can you advise on possible solution.

Regards
Phil

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10 years 5 days ago #180681

Hi,

Sorry but your PHP limitation is set to 32Mb regarding the error message.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: acetheviper

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  • Posts: 5
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10 years 2 days ago #180961

Hi,

Thanks for this, turns out the server needed a setting changing to accept the php.ini file.

Error now resolved.

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Last edit: 10 years 2 days ago by acetheviper.

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