Issue when manually entering in an order

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  • Hikashop Business
9 years 11 months ago #184206

-- url of the page with the problem -- : www.ariesgamesandminis.com
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Google Chrome

Ok, I confirmed I did set this right...so I'm not sure what's going on.

In the order creation, when a customer is doing it on my site, the product is NOT removed from inventory until the order is "confirmed".

When I enter an order in manually on the back end (I have a customer that is on dial up & cannot reach my site), whenever I enter products in to the order list...they are removed before I "confirm" the order.

I triple checked & made sure I have "Update the product stock on confirmed status" set to YES in the Configuration section...so I'm not sure why this happens. Just to make sure I wasn't going crazy, I did a second order for the heck of it, and the same thing happened.

What am I doing wrong when manually entering an order on the back end?

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9 years 11 months ago #184333

Hi,

Thanks for the report, there is indeed a bug here.
The stock should not been updated when adding products on "created" orders from the backend.

I added this issue on our TODO list.

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  • Posts: 713
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  • Hikashop Business
9 years 11 months ago #184360

Thanks Xavier! For now, if anyone is having the same issue, I've found that when you initially start an order manually...the first thing to do is switch it to "confirmed" status. Then go and enter the customers information, products, etc. This way it only removes the inventory once.

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