How to CC or BCC Hikashop emails to customers

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9 years 9 months ago #188210

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?

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9 years 9 months ago #188279

Hi,

You can edit the emails via the menu System>Emails and add such line of code at the end of the emails and it should work:
<?php $mail->bcc_email = 'This email address is being protected from spambots. You need JavaScript enabled to view it.'; ?>

Next version of HikaShop will have a new field in the email edition page in order to be able to easily add the email address for the bcc.

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9 years 9 months ago #188313

Hi Nicolas:

I'll give the PHP addition a try, but like most folk would prefer the functionality included in the core product, so that's great news. Do you have a rough ETA for the new version?

Regards,

Martin

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9 years 9 months ago #188318

Hi,

It will be in a month if all goes well.

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8 years 11 months ago #224772

any news on this? cant find an option for this.
using:
HIKA 2.5.0 08 juillet 2015
Joomla 3.4.6

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8 years 11 months ago #224850

Hi,

It's available yes.
It has been added in HikaShop 2.4.0 as you can see on our change log:
www.hikashop.com/support/support/documen...ashop-changelog.html

Here is a screenshot:
take.ms/y3WtS

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8 years 11 months ago #225015

gret thanks, i was looking for an overall BCC in configuration, never thought of looking for it inside the email templates. but makes sense though! ;-)

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