colour in the confirmation email

  • Posts: 21
  • Thank you received: 0
9 years 9 months ago #189298

-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.3.6

hi there,
when I receive the confirmation mail with a new order, I don´t get the colour of the item in that email, so I have to come into the HikaShop panel, look for the item_id and the right colour manually... O_o

is there anyway I can see the choosen colour in the email?

thanks :)

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 0
9 years 9 months ago #189302

besides... it would be very interesting that colour were visible for customers in the checkout page too... as many customer called saying they can´t see the colour choosen in the checkout ... :-(

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
9 years 9 months ago #189321

Hi,

This indicates that you have turned off the "append characteristics value to product name" option of the Hikashop configuration and thus the selected characteristic is not displayed any more in the checkout and confirmation email.
I would recommend to turn back on that option.

The following user(s) said Thank You: naranjacuatro

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 0
9 years 9 months ago #189371

absolutely great!
solved!

thanks ^_^

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum