How do I setup pre-sales of a specific product?

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9 years 6 months ago #201150

-- url of the page with the problem -- : www.themanpuzzle.com/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4
-- PHP version -- : 5.4
-- Error-message(debug-mod must be tuned on) -- : None

If you're an author or musician and you are going to sell your book (printed) or music CD on your site, how do you setup presales so that you can begin taking orders while the book or CD is in the manufacturing process.

I had googled this and the last entries were several years old and required setting the inventory to >100 so that when numbers dropped below 100 the user got a different message and then a a code hack to change the messages the user sees. This is just so messy for something that should be so simple.

If you can't do pre-sales, what about back-orders?

I don't want to add people to a list and email them when the book or music CD is ready to be shipped, the relies on the user essentially ordering twice and studies show that less than 1/2 will do that so that feature is an epic failure.

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9 years 6 months ago #201189

Hi,

The trick you saw what to be able to sell products after their stock goes to 0.
That's not the case in your example.
Since the book/CD is not printed yet, you can sell as many of them as you want. The more the sell, the more you'll print, and the more margin you'll make on the sales. So I don't see the problem with the stock. You could just put the stock to unlimited and have your customer purchase the products.
You could simply have some text in the name and/or description of the product to tell the customer that it is a pre-sale, and then remove that text once you have the book/CD printed.
That way, you would collect the money directly. And you could just change the status of the orders to shipped when the orders will be shipped in order to notify the customers that they will receive their pre-sale product shortly.

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9 years 6 months ago #201287

I'm still missing information:

1) you're not supposed to charge a users credit card until the product ships... many US credit card processing companies will cut you off if you do that... it violates their TOS. Visa and Mastercard certainly frown on it. I've been told that some US states even have laws against it.

2) How do you set the quantity to unlimited?

3) How do you change the status on orders shipped? I've not found that feature yet...

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9 years 6 months ago #201298

1. That depends on the payment gateway. Some of them have the capability to authorize the payment without capturing it right away. For example, with authorize.net you can turn off the "instant capture" option of the payment method for that.
Then, when you capture the funds on your payment gateway, the orders will be confirmed.

2. There is nothing to do. Products have an unlimited quantity by default in HikaShop.

3. Go in the Orders menu of HikaShop, and for each order, there is a dropdown in the "order status" column so that you can change it.

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