Pay Now buttons not showing on order listing

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  • Hikashop Business
9 years 5 months ago #203596

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Chrome 43.0.2357.81 m (64-bit)
-- Error-message(debug-mod must be tuned on) -- : None

In Configuration/Main/Order I've enabled the ability to 1) pay an order at time later than the order was placed and 2) allowed customers to change their payment method. However, the associated buttons don't appear under STATUS in the order listing as they should.

I've checked the front-end view file Order/Listing & made sure no customization was preventing the buttons from showing.

Any help would be appreciated!
Gary Marsh

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9 years 5 months ago #203637

Hello,
Are your sure that the Status of your customer orders were set to "Created" ?

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9 years 5 months ago #203686

Yes - I have three test orders that I'm working with and all of them are set to "created" Status.

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9 years 5 months ago #203708

Hi,

It must come from the way you configured the settings of the Orders section of the HikaShop configuration. Could you do a screenshot of these options ?

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9 years 5 months ago #203785

OK - Here is a shot of the Orders section of the configuration.

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9 years 5 months ago #203796

Can you try it with the "Unpaid order statuses" option set to "Created" ?

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9 years 5 months ago #203846

Ah! Thank you very much! That took care of it. -Gary Marsh

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