resend email order notification

  • Posts: 57
  • Thank you received: 4
9 years 2 months ago #213531

Hi guys,

I need your help.

When the customer create the order, him will received one email notification, but he can't resend this email.
For example:

The customer create an received the email.
After that him delete the email.
He will go to the history and see the order but don't have a button to resend a email.
How can I add a button there to resend this email to the customer?

Thanks for your help

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #213538

Hi,

You can just use the "email" button while editing an order.

Regards,

PS : Please avoid title in full uppercase ; it is considering as shouting.


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 57
  • Thank you received: 4
9 years 2 months ago #213571

Hi again.

In sorry but can you explain better what I can do when you said:

"You can just use the "email" button while editing an order."

Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #213577

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 57
  • Thank you received: 4
9 years 2 months ago #213672

I'm sorry but I think that you don't have understood my question.

I don't want to do that from the administration side (backend) but from the frontend.
For example, the customer have a control panel main and there he can see all orders, profile, etc...
When I enter on the order e can see on the display this order and I have added one button to send to print or to pdf this same order.

Now, I want to do the same, but to send this same order to customer email.

How can I do that?
Can you explain me, how can i call (for example) the function that I have in the backend when I press the button to resend the order?

Because in this case, for example, I can add a button in the frontend and when the customer press this button, call that function and send one email (calling for example the custom template inside email modules that we personalize on administrator side).

Can you help me with this?

Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
9 years 2 months ago #213750

Hi,

You can use similar code to the code in the save function of the file administrator/components/com_hikashop/classes/order.php but adapted to the view where you want to display your extra button.
If you're a skilled developer, it shouldn't be a problem.
Otherwise, you might want to have the help of a developer to do that for you. You can find such people via our "commercial jobs" forum or our partners page:
www.hikashop.com/home/our-partners.html

Please Log in or Create an account to join the conversation.

Time to create page: 0.062 seconds
Powered by Kunena Forum