E-mailing to multiple vendors?

  • Posts: 3
  • Thank you received: 0
9 years 2 months ago #214574

-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5.17
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : Firefox 40.0.3

I like Hikashop. It has it's flaws, but it also has a lot of options that I like and it's easy to use. However, I am having a couple of issues. The first one is probably easy. I need a way to send an e-mail to a specific vendor depending on what product the person buys. I was thinking of having the e-mail just come to me and then create a rule in outlook that will forward it to the proper vendor. I could do it with a code or I could do it with a brand, but neither of these come through in the e-mail. So is there a way to set this up so that the code or brand comes through in the order notification e-mail?

My other problem has to do with shipping. I cannot get the USPS shipping plugin to work. I get the "No shipping method found" error and sometimes I get "could not retrieve shipping rates" or something like that. I have read all the troubleshooting guides and like 30 forum posts about this problem. Nothing works and I believe I am going to need specific support on this issue. I know that is very vague. I can be more specific but I was just wondering if I will need to pay to get that kind of support?

Also I am thinking about upgrading to Hikashop essentials or pro? I have read the comparisons but sometimes it's easier to grasp if someone explains the benefits in practical terms? The best benefit I can see so far is the ability to offer a guest checkout. Are there other benefits that I am over looking?

Thank you for your help.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
9 years 2 months ago #214602

Hi,

1. There are several solutions to that.
Of course, the standard solution is to use HikaMarket Multivendor: www.hikashop.com/extensions/hikamarket-multi-vendor.html
It allows you to have vendors, link products with vendors, and of course, the vendors will be notified of the sales of their products.
What's great with that solution for you is that each vendor will only see the sales of his products, so if someone order stuff from different vendors, each one will be notified and only for his own products and won't know about the products of the other vendors.

Otherwise, you can add a custom product field in order to enter the "code" in each product and then display the code in the emails with a simple tag that you can add to the emails template: {LINEVAR:product.field} where field is the column name of your product field. This solution will require the Business edition.

2. It's hard to give you a proper answer without knowing how you configured your shipping method. Could you do a screenshot of its settings ? Also, is your USPS shipper account activated for the use of web services (you might want to contact USPS support about that) ? Did you enter a weight/dimensions in your products ?

3. The version you'll want will depend on what you need to do. So hard for me to answer. Guest checkout is available in both the Essential and the Business editions. On the Business edition product page ( www.hikashop.com/extensions/hika-business.html ) you'll get a list of all the features that the Business edition has and which the Essential edition doesn't have.

Please Log in or Create an account to join the conversation.

Time to create page: 0.055 seconds
Powered by Kunena Forum