No address at my delivery note

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  • Hikashop Business
9 years 1 month ago #216286

Empty delivery address filed at delivery notes.

How can i add these lines there?

Many thx
Nadine

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Last edit: 9 years 1 month ago by web4studio.

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  • MODERATOR
9 years 1 month ago #216288

Hi,

If there is no billing address displayed in the invoice, it means that either you removed the "address" view from the checkout workflow setting of the HikaShop configuration, or that you disabled the custom address fields via the menu Display>Custom fields.
Could you please check on these ?
If that's not the case, please provide a screenshot of the settings of your HikaShop configuration and of your custom fields listing and a link to a product page so that we can look at your checkout.

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  • Posts: 61
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  • Hikashop Business
9 years 1 month ago #216367

Hello

many thx for your reply. Pls see my screenshots of my settings. I don't really understand what is the problem.

Greetings
Nadine

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  • MODERATOR
9 years 1 month ago #216430

Hi,

I don't see a problem with your settings.

Could you provide a backend access along with a link to this thread via our contact form so that we could check your settings more in depth ?
www.hikashop.com/support/contact-us.html

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  • Posts: 61
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  • Hikashop Business
9 years 1 month ago #216471

Many thanks.
I found the solution. There was a problem with the delivery method. There was no delivery option selected/activated.
So i activated the manual shipping plug-in and now also the address is shown at the delivery note.

Greetings
Nadine

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