Want message sent to store if something is left in

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  • Hikashop Business Hikashop Essential
9 years 1 week ago #220370

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5

Is there any way a message can be sent to me if someone leaves something in their cart. You mentioned using acy mailing and I use it a lot - but not on the site with hikashop (that site only has acy starter just to record newsletter sign ups. I do not want to buy a whole acyessentials version if I will not use it) Can hikashop sent me a "there is something left in cart" message outside of acy ( and I send a private message to them)? Does hikashop show orders partially completed?

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9 years 1 week ago #220406

Hi,

There is no system in HikaShop to send such reminder to the customers. It requires the integration with AcyMailing.

But yes, you can look at orders partially completed. Go in the menu Orders and the orders with the status "created" are the ones which weren't completely completed. And you can also go in the menu Customers>Carts in order to look at the carts of the customers (that they abandoned if they are more than a few days old.

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