Only the 1st variant is shown in order management

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9 years 20 hours ago #221981

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : chrome 46.0.2490.86 m

There is no bug problem !
I have product with variants (diffrents sizes)
Customer place order normally (no bug),
In the Hikashop order management (back office) into the "product list" tab,
i can see all product I order.
The probleme is all product display the first variant only !

For example :
I place an order for a sweet-shirt (with the variant L)
The product have 4 variants (S - M - L - XL)
The first variant is always associate to the product in the order management.

So I can't know wich variant should send to the custome..
Can you please help me with this issue ?

Last edit: 9 years 20 hours ago by Jerome. Reason: remove duplicate content - if you do not have an error message ; please do not paste your message into...

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9 years 9 hours ago #221987

Hi,

It's probably coming from the customization of the product page layout.
Rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/product via FTP.
If it works after that (the whole process, from the add to cart up to the order), then it's definitely coming from the customizations in the template and you should contact your template provider (or the person who customized the product page).

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