Change payment method after chekout

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8 years 11 months ago #222573

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.45

We notice there is an option to change payment method after checkout

however when we enable this option we can not find the option to change in front end "view order history"

Where is the option located?

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8 years 11 months ago #222575

Hi,

See the last settings in the "Main > Order" section.
www.hikashop.com/support/support/documen...nfig.html#main_order
The setting allow to change the payment method if you authorize to pay orders which are not completed (which depend on the setting to define the confirmed order statuses).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 11 months ago #222653

we did tick the setting, however we can not locate where to change to payment method from order management frontend

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8 years 11 months ago #222681

Hi,

Can you provide a screenshot of where you're trying to change what so that we can understand the situation ?

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8 years 11 months ago #222810

Please see atttached

we make the configuration allow customer change payment method after checkout

however, we do not know how to change payment method after checkout from frontend

Attachments:

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8 years 11 months ago #222825

Hi,

Make sure that you've selected the "created" status in the "Unpaid order statuses" setting

The following user(s) said Thank You: ler@singmuiheng.com

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8 years 11 months ago #222894

it works ! thanks again

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