Out of stock products are being sold!

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8 years 11 months ago #224168

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.30

Hikashop is letting customers buy products that are out of stock!
When I check now, the sold-out product isn't visible anymore on the front end and in the backend the products stock is now 0. That is good, but, already 9 products were sold and the starting stock was 5, so there are 4 items sold that weren't in stock.

How is this possible and how can i stop this from happening?

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8 years 11 months ago #224195

hello, i think it was caused by
"Update the product stock on confirmed status:"

I had this on "yes" but now changed it to "no".

I have also a sort of 'pending' where stock should be reserved. I think with the previous setting the stock wasn't updated for this status.

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8 years 11 months ago #224210

Hi,

Indeed this issues was certainly caused by this option value.
You can change the order confirmed statuses, and other settings in Configuration > Main > Order and adapt it to your needs.

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