Order creation in the admin

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8

Hi,

Admin ordering is not very user friendly in some areas. If you imagine you are a client and you take a telephone order, the process of first creating the user in joomla user manager, then adding their addresses in hikashop customer and then finally adding their order is very long winded and in different sections of the joomla admin. This is practically unusable in a real time order process situation?

There are other issues to.

- There is no option to copy billing address to shipping address
- Shipping address does not show on the admin order emails (only when created in the admin area)
- The Shipping is not calculated? How is the client meant to work the shipping out if lets say its based on weight?
- When adding multiple products the page is not refreshed so you don't see them being added to the order.

Could any of these be addressed or could you help with some sort of workaround?

Many thanks.

HI thanks for your reply,

thanks for the workaround. This is something we have thought of too but there are big issues.

- You can not create an order for an existing customer as you will not know their password.
- You can not customise the prices.
- You can not customise the shipping

it feels like your hikamarket front end edition could almost do those things and would be a great additional feature?

Many thanks.

Hi

Do you know the release date of the next version?

The main issue is placing orders on behalf of a customer that already exists as we would not know their password?

One of the problems with that method is credit card payments need to be processed against the real customer's name and billing address information. Also store owners and staff don't want to have to navigate through the store to add items to the cart, as they usually know the product names and want to just type them in and process the order quickly, including shipping and payment.

Totally agree, we had to write a custom component that bypassed the the checkout........ if you were in a certain user group using hikamarket front end then we adapted a checkout process. There was a lot of customisation but little core customisation to hikamarket and shop (down to all the hard work these guys and girls have put a lot in to these products...... keep up he good work!) If anyone needs any help, please respond to this AND pm me. There are companies out there that want a smooth and easy telephone ordering system (which was my roundabout original question).hikamarket + hikashop is so almost there, if you use joomla, hikashop it's the best and easiest adaptation of an ecommerce system for joomla. So far it hasn't fallen into the same holes as cra@&£ redshop or bugggggie virtuemart. And let's face it, Nicholas has done an amazing job in suppor! This product over the last 3yrs had improved significantly. keep going! Where is the next release? Ps my user account for a discount is xxxxxx