Order Status Email - addresses

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  • Hikashop Business
8 years 8 months ago #232853

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5.31

Since the upgrade to 2.6.1 (from 2.3.3) in December we've discovered we have an issue with Order Status Notification Emails. These emails are showing both the billing address and shipping address as just the billing address. In several noted cases the customer has specifically entered a separate shipping address. But that is not showing in the order status email.

I've looked at various configuration settings and found nothing that would cause this. I've reviewed the HTML and preview code in media/com_hikashop/mail and have not found anything that would seem to be an issue.

Where best can we look to debug this and fix this issue?

3by400, Inc.
3by400.com
Websites that Work, Marketing that Matters

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  • MODERATOR
8 years 8 months ago #232857

Hi,

That's something that we've fixed on our end for the next version of HikaShop.
You can fix it on your end by changing the line:
} elseif(!empty($data->order_shipping_id) && !empty($data->cart->shipping_address) && !empty($data->cart->fields)) {
to:
} elseif(!empty($data->cart->order_shipping_id) && !empty($data->cart->shipping_address) && !empty($data->cart->fields)) {
in the preload version of the order status notification email via the menu System>Emails.

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