More emails than we want!

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8 years 8 months ago #232937

-- url of the page with the problem -- : www.digitalguarddawg.com
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5

We have the Business version of HS.

As the site admin I am getting an email every time someone creates an order on the site. Also, the customer uses 3 different emails, and they all get emails whereas he only wants emails going to 2 of them. Trouble is, I cannot find where to turn these off!!

System | Configuration | Emails - These are set to go to only 1 address - This email address is being protected from spambots. You need JavaScript enabled to view it.

System | Emails - These are all set to go to the above plus This email address is being protected from spambots. You need JavaScript enabled to view it.

Yet This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. both receive emails on order creation.

I don't know where else these could be hiding.

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  • MODERATOR
8 years 8 months ago #232941

Hi,

HikaShop Business is sending order creating email to the administrator.
But I see that you have an expired license of HikaMarket front-edition.. And HikaMarket allow you to send notification emails to the main vendor users.
You can configure HikaMarket to not send notification emails to the main vendor users (by removing the corresponding "notify" acl) or you can configure the filter on the notification email in the HikaMarket configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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