HOW TO: Add payment on order from admin-side

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox (any)
-- Error-message(debug-mod must be tuned on) -- : none

I've looked through the documentation and searched the forum but can't find how to do this.

Is there a way to enter CreditCard info on the admin to process an order?

We occasionally need to completely enter an order for a client (from a phone order) directly into the admin side of the site.

We use Authorize.net and Check payment options.

We're able to enter the order, but can't find where to set the payment method and how we could enter (and process) the CC data (if that is possible).

Did I miss a document somewhere (I couldn't find any document that covered the admin-order-entry process at all.)

Thanks.

+1 to add that ability some time in the future.
In certain markets the ability to take phone orders (for users who can't figure out how to log-in to a web site is a very necessary thing.

+1 vote from us too. We have a client who really wants to be able to enter and complete phone orders via the backend, including shipping calculation and payment via Authorize.net.

I was asked this question by a client recently also. But during the discussion an issue arose. In the UK (not sure about other countires) some customers have signed up to Verified by Visa, which requests an additional set of characters from a password before processing the payment.

This would prevent any 'over the phone' orders via the website as without knowing this Verified by Visa password the order cannot be completed.

I'm sure some security conscious customers would not want to reveal this password, as once it is revealed then it could lead to security issues and possible fraud issues.

Adding a note here, in case anyone is interested in Admins being able to order on behalf of customers (for example, taking phone orders).

We recently completed a customization for one of our larger clients that allows a super user to checkout on the frontend on behalf of an existing customer. or create a new customer as part of the checkout flow.

In this way you can use all of the normal checkout processes for things like credit card payments, shipping calculations, etc., handled all on the frontend. Yet you can also add custom fields, shipping and payment methods that are only available to super admins as well, and take orders "on account", override normal shipping quotes, etc.

We built a custom modal view as the first step of checkout, which displays only for super admins. It allows you to create a new Customer or select an existing one, and at the end of checkout everything goes through for the customer, just the same as if they were creating it themselves. For this client, new customers are automatically registered in Joomla and sent a login to welcome them (but if you only do guest checkout, that could be adapted as well).

Here's a screenshot of the first page of checkout for admins.

Please note, this enhancement is not a downloadable extension. It's a custom developed feature, so if you are interested in having something similar for your HikaShop store, please get in touch so we can provide a quote. PolishedGeek.com/clients/contact.php