Order registration new customers can't register

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  • Hikashop Business
8 years 7 months ago #235686

-- url of the page with the problem -- : www.lebasport.nl
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : php 7
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no

hi,

Yesterday we updated Joomla to 3.5.1 and today we updated Hikashop Business to 2.6.2 after reading the forum.

Problem: New customers can't register with the login form their orders. So they are calling us.
The registration hold in step 2. and doesn't go forwards to the end. When i force the browser it goes to sending, then when i confirm it goes back to step 2.
I tried by myself and could not make a new order and account.

A known customer which a login account is no problem

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  • MODERATOR
8 years 7 months ago #235692

Hi,

That problem was fixed yesterday with the 2.6.2 so you should not have it anymore.
I've done a test on your website and it works just fine.
Are you able to reproduce the problem ?

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  • Posts: 122
  • Thank you received: 3
  • Hikashop Business
8 years 7 months ago #235696

Thank you and we find your order perfectly.

But i can't order as a new customer by myself, i have to try it again tonight because its very busy now.

best regards

Marius

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