Overrides To Admin Order Notification Email Undone

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Chrome 49.0.2623.112

Hi all,

I don't know for sure that this is a Hikashop issue, but I found earlier this week that my Admin notification emails were missing my override changes, specifically changes I had made to the HTML section of the admin email.

I had a backup with which to compare the admin email code, and I confirmed that it had mysteriously been changed - even though the customization columns were still showing overrides.

At this point, not really knowing what else to do, I simply pasted the correct code back into the HTML section of the admin email. This does not affect the customer's email. Those are working just fine.

Now, 2 days later, and after correct admin emails coming through, the admin email has inexplicably reverted back to the wrong code - again I can confirm that it's been reverted by checking my previous backups, inclduing one I made immediately following my first repair.

When I say the code is "wrong", I don't mean it's completely unaltered default code. Some of my HTML revisions are there, but now there is credit card code showing.

For example, where my products are usually listed, it now just says:

"The customer paid with his or her credit card"

and then goes on to list out the security warning that goes along with that.

While we were investigating using Stripe, we don't have it or any other credit card function active right now. Only the "Bill Me" option and PayPal (also, I should note that each email appears to be choosing the "Bill Me" option, but the CC code shows instead).

Anyway, this is quite the mystery. I'm not the only one with access to the site, but the only other people that ever log in are there to download files the customers supply to us.

So I thought I'd start here, just in case anyone else might know what's going on.

I'm going to check with my host as well, but it seems unlikely they reverted the site to an earlier revision since I still have the orders from in between the first incident and now.

Hi Nicolas,

Alright, that's what I thought. I couldn't imagine any Hikashop function that would do that. It seemed oddly specific.

I just noticed today that my customer email seemed wrong, and I see the code there is changed, too. Super curious.

I did a scan for malware, but nothing came up. That would be too easy, I guess.

I'm going to keep an eye on those modified files and see if they change on a schedule or not. As far as I know there's nothing in my site that would perform any kind of auto site reversion.

Right now I don't think this is a Hikashop issue, but if I discover the cause is in any way Hikashop related I'll post back.