PDF plugIn - different result

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8 years 6 months ago #238166

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- Browser(s) name and version -- : chrom

I installed PDF plug in. It works well with single order. But if I choose multiple orders, the resulted pdf has some missing characters. The attached pdf is a PDF generated from multiple orders, while _324.pdf is for 1 order.

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8 years 6 months ago #238168

attached is the pdf file generated from multiple orders using PDF plug ins.
The file generate for multiple orders is named as pdf without .pdf as extention. Is that by design.
It will be good to have .pdf as file extension.

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8 years 6 months ago #238183

Hi,

1. If you get missing characters, it usually means that font used doesn't support these characters and there is a setting in the plugin to change the font.
But I don't see why the result would be different with one invoice or several.

2. The generated PDF file is called invoice.pdf on my end. So it does have the pdf extension. Are you sure that your Operating System is not hiding file extensions ?

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8 years 6 months ago #238272

Ok. that 's strage. There are 2 issues here:
first, the file name of PDF is wrong, it 's always pdf, not invoice.pdf.
secondly, I do get different pdf content when choosing single order or multiple order.
I downloaded the plug in from your website and install it without any issues.

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8 years 6 months ago #238310

I'm not able to reproduce the problem.
Could you provide a backend access so that we could check on the issue ?
www.hikashop.com/support/contact-us.html

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8 years 6 months ago #238455

Hi,

I've checked your website and it seems that the problem comes from your translation file which is missing the lines:
PDF_INVOICE="Invoice %s"
and:
INVOICE="Invoice"

I've added them to the override of the english language file and I then got the correct filenames for the PDFs.
www.hikashop.com/download/languages.html#modify

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8 years 6 months ago #238590

Thank you very much.
THe file name is corrected and the content is good now.

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