Order confirmation Email Wrong Shipping Address

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  • Hikashop Business
8 years 5 months ago #242823

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.4.24
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : none

Hi, I have been made aware that the 'order confirmed' email sent to customers is not picking up the correct shipping address but instead displays the invoice address as the shipping address?

All is displayed correct in 'orders' in the back-end though.

thanks

Last edit: 8 years 5 months ago by mohairbears. Reason: spelling error

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  • MODERATOR
8 years 5 months ago #242826

Hello,

Did you checked if you have an override on your email ?
Check this here :
- Go to Configuration => HikaShop => Configuration
- On System dropdown select Emails
- If you see some little trash icons like on the screenshot that means that an override custom your email.



See the classic way to build a email notification




Awaiting news from you.

Regards

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Last edit: 8 years 5 months ago by Philip.

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