Can not order >15 items

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8 years 2 months ago #248930

-- url of the page with the problem -- : www.deouwesunderklaaswinkel.nl
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2

Hello,
A few update before I have had the same issue.
All do there is enough on stock, you're not able to order more than 15 items.
When you place them in your basket it looks like it is working, but entering the order proces it returns 0.
The pulldown shows only up to 15

www.deouwesunderklaaswinkel.nl/index.php...doktersjas-volwassen

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8 years 2 months ago #248954

Hi,

I am sorry but we can't reproduce your issue, as you can see in that screenshot :
pasteboard.co/fPGv10wLK.png

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 2 months ago #248964

Hi,
After putting the items into your basket please go to the basket it self.
And try to order.
I mean >15 of the same product. As shown in the link
Regards,
Boudewijn

Last edit: 8 years 2 months ago by Boudewijn.

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8 years 2 months ago #249010

Hi,

So could you provide a screenshot of the settings of that product ?
Also, if you try with the defaul template of Joomla and update to HikaShop 2.6.4, do you still have the same problem ?

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8 years 2 months ago #249015

Hi Nicolas,
is the 2.6.4 version download complete?

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8 years 2 months ago #249016

Hi,

It is yes.

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8 years 2 months ago #249499

Found It
I will try later if it's solved now


Hi Nicolas,
Last week I have tried to install the 2.6.4.
But it keeps on saying:
Er is een fout opgetreden bij het uploaden van dit bestand naar de server.
Maximum PHP uploadgrootte voor bestanden is te klein: Dit is ingesteld in php.ini in upload_max_filesize en post_max_size van uw PHP instellingen (locatie in php.ini en/of .htaccess bestand)
Kan geen installatiepakket vinden

I already changed the php.ini, and my direct admin config.
The only thing I see is different in the hikashop download that it has no "hikashop_j3.xml" file

Last edit: 8 years 2 months ago by Boudewijn. Reason: 2.6.4 is installed now

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8 years 2 months ago #249670

Hi
After installing the 2.6.4 version the issue still exist.
deouwesunderklaaswinkel.nl/feestkostuum-...doktersjas-volwassen
For instance if you pick this item.
You add 20 pcs to your basket.
Go to your cart. It return the ammount of money it will cast, but the items quantity is 0.
If you try to update the items to for example 20 you will notice that it the selection only goes up to 15

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8 years 2 months ago #249835

Hi,

Thank you for the additional information.
Change the code:

if($min_quantity == 0)
											$min_quantity = 1;
										if($max_quantity == 0)
											$max_quantity = (int)$min_quantity * 15;
										$values = array();
to:
$values = array();
										if($min_quantity == 0)
											$min_quantity = 1;
										if($max_quantity == 0){
											$max_quantity = (int)$min_quantity * 15;
											if($max_quantity<$row->cart_product_quantity)
												$values[] = JHTML::_('select.option', $row->cart_product_quantity, $row->cart_product_quantity);
										}elseif($max_quantity<$row->cart_product_quantity){
											$row->cart_product_quantity = $max_quantity;
										}
in the file "cart" of the view "checkout" via the menu Display>Views and it should fix the problem.

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