Get error 404 when submitting order status change

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8 years 2 months ago #250214

-- url of the page with the problem -- : decodynamik.com
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.5.38
-- Browser(s) name and version -- : opera 39
-- Error-message(debug-mod must be tuned on) -- : n/a

When i want to change the status of an order, i get a pop up windows. I click on "OK" and get a 404 page

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8 years 2 months ago #250215

Hi,

I don't see why that would happen since there is no SEF in the backend of Joomla.
Did you modify the .htaccess of your website ? That might be linked to that.

Otherwise, I'm not sure what it could be. Note that you can also change the status of an order when you open it.
But if you still have the issue and it doesn't come from your htaccess, we would have to look at your backend in order to have a closer look at that.

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8 years 2 months ago #250328

No change was made to .htaccess
Changing the status in the opened order works.
But i still wonder why this message occurs.
Can you have a look ?

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8 years 2 months ago #250403

Hi,

Yes. Please provide a link to the website, a backend access, an order number we can do our tests on and a link to this thread via our contact form and we'll look at it:
www.hikashop.com/support/contact-us.html

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