Problem with .pdf invoices

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8 years 1 month ago #252068

-- HikaShop version -- : 3.6.4
-- Joomla version -- : 3.6.2

I have the pluggin .pdf for invoices.
Install the pluggin and set up in confirmed and Order in pay status confirmed I set confirmed.
And I make the purchase and invoice attached.
What is the error?


Regards

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8 years 1 month ago #252069

Hi,

You should use the namekey of the order status which is

confirmed
"Confirmado" is just the translation of the order status in your language but is not the identifier used by the HikaShop core.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 1 month ago #252126

Hi Jerome.
Thanks for your answer.
When I go to select the order status, I can only select what you see in the image.


Regards.

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8 years 1 month ago #252127

Hi,

It's in the setting "statuses for email attachment" that you need to enter "confirmed".
You don't need to change the setting in the HikaShop configuration.

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8 years 1 month ago #252237

Hi Nicolas.
I know that it`s in the setting "statuses for email attachment" "confirmed".
But don´t send invoices.



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8 years 1 month ago #252239

Hi,

You need to write "confirmed" in it, not "Confirmed". That's why it still doesn't work. Please do that.
Other than that, make sure that the plugin is enabled and its access set to "public".

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8 years 1 month ago #252283

Perfect Nicolas!!!
Thanks so much!!!!!
Regards

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