Hi,
You need to configure your "User Points" plugins and also choose which "points" integration you want to use (HikaShop "user points" user custom field ; EasySocial points ; AlphaUserPoints/AltaUserPoints).
You will find that tutorial page which explain the basic of the point system :
www.hikashop.com/support/documentation/257-using-points.html
And also that documentation page for the "user points" payment plugins
www.hikashop.com/support/documentation/p...-payment-method.html
The second "user points" plugin is a HikaShop plugin that you can configure in the section "HikaShop > System > Plugins".
The instance of the plugin should be made exactly like for Shipping or Payment plugin ; click on "new" and select the plugin you to to create & configure.
Regards,
PS : HikaShop 4 does not exist and won't exist in the next couple of years.. Joomla 3.4 should be update to the latest version.
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.