Order status not showing on orders list

  • Posts: 37
  • Thank you received: 0
7 years 8 months ago #263737

-- url of the page with the problem -- : www.fryzjer.info
-- HikaShop version -- : 3.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.0.6
-- Browser(s) name and version -- : FF 51.0.1

Hello,
When i go to "My orders", i can't see any order status :/



Best Regards
Wojciech

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82866
  • Thank you received: 13373
  • MODERATOR
7 years 8 months ago #263744

Hi,

Download again the install package on our website and install it on your website. That will add all the patches since the end of January and that should help.
If you still have the problem after that, try using the "check database" button of the HikaShop configuration.
If you still have the problem after that, please provide a backend access and a test user account so that we can look at the issue and analyze it.

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
7 years 8 months ago #264193

Hello,
I did everything, and unfortunatelly without result :/
I send you PM.

Best Regards
Wojciech

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
7 years 8 months ago #264194

Hello,

Please do not send PM to the support team.
You have to use the "contact us" form if you want to send us private information.
www.hikashop.com/support/contact-us.html

Thank you for your understanding.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
7 years 8 months ago #264236

Jerome wrote: Hello,

Please do not send PM to the support team.
You have to use the "contact us" form if you want to send us private information.
www.hikashop.com/support/contact-us.html

Thank you for your understanding.

Regards,

I am sorry.

Please Log in or Create an account to join the conversation.

  • Posts: 82866
  • Thank you received: 13373
  • MODERATOR
7 years 8 months ago #264306

Hi,

The issue comes from your template.
There is this CSS:

.hikashop_orders.adminlist .hikashop_order_listing_status{display:inline-block;padding:.2em .6em .3em;font-size:85%;line-height:1;color:#fff;text-align:center;white-space:nowrap;vertical-align:baseline;border-radius:.25em;text-shadow:none;background-color:transparent;}
in the file /templates/jv-allinone/css/hikashop.css which changes the color of the order status text to white.

The following user(s) said Thank You: Labas

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
7 years 8 months ago #264367

oh, what a shame that i did not see that :/

Thank you for your time and help.

Best Regards
Wojciech

Please Log in or Create an account to join the conversation.

Time to create page: 0.069 seconds
Powered by Kunena Forum