Having Sales Reps and Commission, with regional Managers

Hi,

Our client is looking to expand their business model and a keep part is their products.

1.
They are looking at having sales representatives to cover a set region e.g. 10 people and managed by 1 regional manager and have about 15 regions. With a general manager to supervise all regions.

2.
The sales reps should be able to take orders at their clients premises, create a new customer (if not already on the system), add the products and customise them as required and process the sale. They will have a commission on the sale and have the client attached to them as long as they work for the company. Next time if the customer shops directly through the site, the sales rep will get a commission on this sale too.

3.
The sales reps, should be able to order e.i. uniforms for next terms, e.g. 6 items for term 1, 6 items for term 2 and 4 items for term 3, each with their own delivery date (& may be different addresses) – thinking of using custom fields for this. Have the ability add an attachment to a product if needed.

4.
The customer's front end view: see all their orders and manage there order, if e.g. they have changed location during the year and edit their term 3 order and delivery address.
The system should be able to send a reminder 7 days prior to the despatch date of the part delivery.

5.
The sales reps will have limited access to the administrative area, they should be able to search for customers and create new ones, place orders and view their sales and revenue (commission).

6.
The regional manager, should be able see all his sales reps reports and customers.

7.
The general manager should be able to see everyone’s report and create new sales reps.
Manage the shop – or have another level for the shop manager add product and manage orders.

8.
In the near future to allow products to be displayed directly from a supplier with an API (push products from supplier can be set to publish if in stock under one or more categories).
We know Joomla has user access levels and could find it HikaShop for admins and don't know how HikaMarket can fit these requirements. We aim to use Hika to it full potential and build plugins as a last resort.

Any helps on how we could approach this would be very much appreciated.

Thank you.

V.