Manual notification

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7 years 8 months ago #265620

-- url of the page with the problem -- : www.bigpicltd.com
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : Safari 10.0.3
-- Error-message(debug-mod must be tuned on) -- : N/A

Hello,

When a change is made to an order with a status of confirmed on the back end because of a payment made in store, (e.g The quantity increases which changes the prices) does a notification go out reflecting the updated price paid? If not, is there a way to manually resend the notification email?

Thanks,
Gennyne

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7 years 8 months ago #265621

Hello,

Open the order in the backend and click on the button "email" in the toolbar.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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