orderstatus front and backend differ

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  • Hikashop Business
7 years 6 months ago #269121

-- url of the page with the problem -- : www.jouwnaambord.nl/naamborden/mijn-bestellingen
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.0
-- PHP version -- : 5.5.9 and 7.0
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : orderstatus different

Hi,

When a customer cancels an order, the orderstatus on the client orderpage is displayed as it should : "cancelled" (Geannuleerd).
But in the backend the order has the status "Created" (Aangemaakt) on the orderlisting. After clicking the ordernumber, in the orderoverview the right status is displayed again "Cancelled" (Geannuleerd). Could this be a bug?

See screenshots.

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7 years 6 months ago #269130

Hi,

I suppose that the problem is how the order statuses have been configured in the menu System>Order statuses.
Could you provide a screenshot of that listing and edit these 2 order statuses, do a screenshot of their settings ?

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  • Posts: 507
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  • Hikashop Business
7 years 6 months ago #269163

Hi Nicolas,

I see what you mean. In the past I changed the keynames to Dutch language. After updating to Hika 3.0, I had double orderstatusses in my database. I think I removed the latest ones instead of the old. Just changed the namekeys to english. That solved the problem, thanks.

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