Secure Document download section

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7 years 5 months ago #272262

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.2
-- PHP version -- : 7.1.6

Hi,

I have a question about a secure document download feature. I sell background check reports and need to let the customers know when the report is ready to view.

I would like to know if Hikashop has a feature that enables me to create a folder, upload a report and have Hikashop email the customer that their report is ready. Then they just login to Joomla and download it.

I know there are several document management extensions for Joomla, but I am hoping for something built-in. I am running the Business edition.

Thanks,
Stan

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7 years 5 months ago #272274

Hi,

What you're describing sounds like you need an email sending system more than anything else.
What you could do is this:
- use the "user group after purchase" setting of your products in order to add the customers to specific user groups based on what they purchase.
- use a document management extension to have the files available based on the user group of the customers
- use a newsletter extension, like AcyMailing to notify the customers based on their user group or some integration with the document management extension you're using.
So I would recommand checking what AcyMailing has to offer in terms of integration to have the process as automated as possible so that ideally, the notifications would be sent automatically when you add the files in the document management extension.

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