Hello Jerome,
Thanks for your explanation. Displaying then printing is generation of invoice for most people,
I understand that in your opinion in some technical/internal terms of HS it isn't but you are in minority of all people
For reducing your support work some some requests/hints:
In my opinion there should be tag or mark on invoice if Invoice No not correct / isn't consistent with specification,
and/or there should be haze in configuration option which states, there could be no Inv.No assigned if order is treated as not confirmed
and there will be Incorrect information there.
and/or HS manual page near description of "Invoice number format:..." should state as above
if any of above would be existent than I would bother you
Only sentence on linked manual, which is not clear for me,
but maybe suggest actual HS behavior,
is in section for old HS version < 3.0
(...Before HikaShop 3.0,.... If "created" is listed, you will have the same invoice number than the order number....)
Some auxiliary questions:
How could I change order number and/or next available/free order nr ?
I'm asking because after migration and restoration of site
and making some test order my order numbering advanced and was persistent even after test order delete,
but here Tax Office wants continuity in invoice numbers,
it looks that Invoice Numbers are hardly connected to order number code which would lead to Invoice Numbering discontinuity ?
also for case when order was cancelled
How to handle above ?