Multiple emails on order creation

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7 years 3 months ago #276178

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 7.0.22

Hello,
When an order is placed, the order is being sent to 3 different (company) emails. support@, shannon@, doug@
It is set up in:
- Hikashop>system>config>main>emails (or payment notification & order creation): support@
- HikaMarket>config>your-vendor: email is blank
- Joomla>global-config>server>email-settings: krebscustom@

There have been no special plugin or mods to emails done anywhere...
So where are these coming from? Isn't that the only area to put in email accounts for notices? The order should ONLY be going to support@.

Your help in this would be greatly appreciated. Thank you!

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  • MODERATOR
7 years 3 months ago #276181

Hello,

You have to remove the HikaMarket ACL for the order / notify.
Otherwise, the users which are configured for your HikaMarket main vendor will be notify for the order creation.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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