front end printing not working in cart or invoice

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7 years 3 months ago #276533

-- url of the page with the problem -- : www.ollisbook.com/jm/index.php/account-i...wcart/cart_type-cart
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.1.7
-- Browser(s) name and version -- : firefox

Attached is the configuration->display for hikahop. The option to display on the front end is not showing. This site also has hikamarket. installed. I have not changed the display->view->order php files.
Attached is also an inspect of the window for the popup.



Why is the front-end printing not working?

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7 years 3 months ago #276562

Hi,

I don't see any add to cart button on your website for your products and I don't see a way to register either and you didn't provide a test user account.
Could you provide precise instructions so that we can reproduce the issue on your website in order to understand what's going on ?

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7 years 3 months ago #276642

I sent you the information via an email.

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7 years 3 months ago #276733

Hi,

Thank you for that. I was able to understand the situation and reproduced the issue on our end.
We'll have a patch for that in the next version of HikaShop which is to be released soon (this week or next week).

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7 years 3 months ago #276757

Thank you for responding. I will let my client know that they cannot print from the front end for now.

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7 years 2 months ago #277729

What is the release date for the next version of hikashop. If it is not soon, how do I fix the printing problem?

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7 years 2 months ago #277745

Hello,

www.hikashop.com/support/documentation/5...ashop-changelog.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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