send an other email on different status

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6 years 11 months ago #283615

Hi,
is it possible to send an other email on different status.
Like i want to send the confirmation email to other persons then the create email.

Is that possible and if so how can i do that ?

regards Jan

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6 years 11 months ago #283737

Hello,

it's possible, for this check your HikaShop emails (in HikaShop Main Configuration, System dropdown and select Emails)
Check thas this email is published :



For your second point, I'm not sure to understand your need, sorry for this...
Can you precise your question.

Regards

Last edit: 6 years 11 months ago by Philip.

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6 years 11 months ago #284873

I have the same feature need. The order_status_notification mail is sent on every status change when you want to notify user.
Is it possible to send different mails on different statutes.

For example i would like the order_status_notification mail be sended on order status shipped with content A and send it on order status consigned with content B.

How can i handle this?

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6 years 11 months ago #284877

Hi,

Go in the folder media/com_hikashop/mail/ and duplicate the order_status_notification.html.php file to order_status_notification.shipped.html.php
That way, you now have a HTML version of the status "shipped" and one for the other statuses.

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6 years 10 months ago #285015

Thannks for reply. Copying the files and renaming them works. I have only an important issue.

It does not take the data from order. It means it get's only an template output. i attach screen.

THIS IS THE OUTPUT OF THE ORIGINILA (modified) COPY



THIS IS THE OUTPUT OF THE COPIED AND RENAMED FILE


What did i wrong/miss ?

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6 years 10 months ago #285017

Hi,

Your screenshots indicate that the variables couldn't be generated by the preload, probably because something is wrong with it (for example the file is empty).
Also, in your first sentence you say that you copied and renamed the fileS. So that means that you must have done something wrong since I only talke about one file in my previous message, and not several.
So please check that you only copied and renamed the HTML version of the email.
Also check that the preload file is not empty.

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6 years 10 months ago #285056

Thanks for your reply. I expressed wrong myself. i copied only one file.

I tried to copy also the preload file before i read your reply and now it works!

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