Send Invoice From Website To Customer

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  • Hikashop Business
6 years 4 months ago #295832

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.10

I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal?

Thanks!

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6 years 3 months ago #295846

The easiest way to do this is with Invoice Manager - extensions.joomla.org/extension/invoice-manager-for-hikashop/


~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts

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6 years 3 months ago #295835

Hello,

The solution can be to :
- manually create their orders via "Hikashop->Orders->Orders" with a status set to "Created"
- set the "Payment of orders not paid immediately" option to YES via "Hikashop->System->Configuration->Main"

Best regards,
Mohamed Thelji.

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  • Hikashop Business
6 years 3 months ago #297084

Thanks for the replies.

Mohamed, I have all of that already set-up in the backend.

How do I send the order to the customer so that they can pay? I don't see an option on the "Orders" page that allows you to do that.

Thanks!

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  • MODERATOR
6 years 2 months ago #297088

Hi,

Just change the order status of the order to one of the order statuses enabled in the "unpaid" column of the System>Order statuses menu and activate the notification of the customer when you do.
In such case, and provided that you selected a payment method in that order, the notification email to the customer will contain some text with a link to pay the order and the customer just has to click on the link to be redirected to the payment of the order.

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