Cancelled PayPal Orders not updating the Order Status to "cancelled"

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6 years 3 months ago #296745

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.11
-- PHP version -- : 5.6.36

When placing an order then getting redirected to PayPal, when I cancel the order HikaShop is not updating the status.

The status remains at "created".

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6 years 3 months ago #296747

Hello,

It means that "created" is not a "Cancellable" order status.
HikaShop > System > Order statuses

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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