Disable Order Pending Emails

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4 years 5 months ago #320286

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.1
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : N/A

Hi, I have searched the forum & Google and I am not getting a straight answer on this...
Is there a way to disable certain Orders a client gets during the Order Process?

I have Digital Products ONLY.
It would be Ideal if the Client gets only an Order Creation email and then a Confirmed email - with links to their Digital Products.

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4 years 5 months ago #320290

Hi,

HikaShop only sends an email notification when the order is created and then when the order is confirmed automatically by the payment plugin.
There is no "order pending" email in HikaShop.
Now, if the payment plugin asks HikaShop to send the email it sends when the order is confirmed also when the payment is pending, then I could see it happening. But in that case, what you want to change is the payment plugin and I don't remember any payment plugin we developed on our end doing what you're describing.
Which payment plugin are you using ? That would be the first thing I would ask here.

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