Cancelled Email Order

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3 years 11 months ago #327476

Hello,

When I go to Orders and and select the order status "cancelled" and check notify customer there is an preformated email.
Where can i modify it? Because it is not in System > Emails. It's a different one from "Order cancel" email.

Thanl you very much !

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3 years 11 months ago #327483

Hello,

This Email is in System > Emails, but his status is dynamic and it's the Order status notification email that manage this with a dynamic status.
Hope this will help you to progress on your subject.
Regards

Last edit: 3 years 11 months ago by Philip.

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3 years 11 months ago #327530

Is it possible to change it with another email different from the order status sothat i can put another text in it?

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3 years 11 months ago #327542

Hi,

It is possible.
When you edit the "order status notification" email, you have a "per status override" button for each area which allows you to modify the area for each order status independently.

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3 years 11 months ago #327654

Perfect !

Thank you !!

The following user(s) said Thank You: Philip

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